Job Title: Business Analyst – IT / SaaS / InsurTech

Location: Remote (USA, Eastern Time preferred)

Schedule: Full-Time

About the Role

You will drive clarity, structure, and documentation across fast-moving technology initiatives. You convert complex business needs into build-ready requirements, user stories, and workflows. You partner with Product, Engineering, Data, QA, and business teams to support execution across software delivery, automation, and AI-focused projects.

What You Will Do

• Lead requirements gathering with business and technical stakeholders
• Translate discovery into detailed requirements, user stories, and acceptance criteria
• Build workflow diagrams, process maps, and supporting documentation
• Support backlog readiness, sprint planning, and prioritization
• Create UAT test cases, coordinate testing, and validate outcomes
• Support cross-team alignment, dependency tracking, risks, and change control
• Participate in design reviews, demos, and release readiness
• Maintain documentation needed for traceability, compliance, and audit
• Identify process improvements and opportunities for automation

What You Bring

• 3–5 years as a Business Analyst in SaaS or technology-driven environments
• Strong experience writing user stories developers can execute
• Hands-on use of Jira, Confluence, and documentation tools
• Strong communication and facilitation skills
• Ability to manage multiple priorities independently
• Ability to simplify complexity and bring structure to ambiguity
• Experience supporting UAT and QA

Nice to Have

• InsurTech, healthcare, stop-loss, TPA, or benefits administration experience
• SQL or data mapping familiarity
• Experience supporting automation, workflow modernization, or AI/ML initiatives
• Agile practices and sprint cadence experience
• Workflow diagramming tools such as Visio, Lucidchart, or Miro

What We Offer

• Competitive compensation
• Medical, Dental, Vision, 401(k), Life Insurance, PTO
• High-impact role in a rapidly scaling InsurTech organization
• Culture driven by urgency, accountability, and transparency